Privacy Policy for San Diego Clean

1. Information we collect

We collect information you choose to provide when you contact San Diego Clean, request service details, or schedule an appointment. This can include your name, email address, phone number, service address, preferred appointment time, property type, cleaning needs, and access instructions.

We may also receive information you include in a message, such as the number of rooms, presence of pets, parking notes, or a requested move-in or move-out date. Please do not send sensitive personal information through a booking form.

Information collected automatically

When you visit the website, basic technical details may be recorded by hosting, security, or analytics tools. These details can include browser type, device type, approximate location, pages visited, referring page, and the time of your visit.

2. How we use information

We use customer information to respond to messages, prepare service details, confirm appointments, communicate schedule changes, and provide the cleaning service you request. We may also use it to prevent misuse, keep booking records accurate, and improve the website.

• To contact you about a request or scheduled appointment.
• To understand the property and prepare the right cleaning plan.
• To send service-related notices, such as arrival or timing updates.
• To maintain website security and diagnose technical problems.
• To meet legal, accounting, or dispute-resolution duties.

We do not use your contact information for unrelated marketing without a lawful basis and a clear way to opt out.

3. When information is shared

San Diego Clean may share information with service providers that help operate the website, handle communications, process appointments, or protect digital systems. These providers may access only the information needed for their assigned task.

Information may also be disclosed when required by law, court order, or a valid request from a public authority. We do not sell customer contact information.

4. Cookies and analytics

The website may use cookies or similar technologies to keep pages working, remember basic preferences, understand site traffic, and identify technical errors. Some cookies are placed by providers that support hosting, forms, analytics, or security.

You can adjust cookie settings through your browser. Blocking some cookies may affect form behavior or other website features. We do not use cookies to collect the contents of your private communications.

5. Retention and security

We keep information for as long as needed to answer a request, provide a service, maintain business records, resolve disputes, meet legal obligations, or protect our systems. The period depends on the type of information and the reason it was collected.

We use reasonable administrative, technical, and physical safeguards for the information we hold. No website or electronic transmission can be guaranteed completely secure, so please choose carefully what you include in online forms.

6. Your privacy choices

You may contact us to ask whether we hold information about you, request a correction, ask about our use of your information, or request deletion where applicable. We may need to verify your identity before completing a request.

If you receive a service-related email, reply to that message or contact us using the details below. We will review a privacy request and respond within a reasonable period, subject to applicable law and the nature of the request.

7. Children

This website is intended for adults arranging residential or commercial cleaning services. We do not knowingly collect personal information from children under 13.

8. Policy updates

We may update this policy when our website, services, or legal obligations change. The effective date at the top of this page shows when the current version began. Please review this page before sending new information.

9. Contact us

For questions about this policy or a request concerning your information, contact San Diego Clean at the details below.